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Why Can’t I Watch Espn3 When I Use A Router?

My ISP is affiliated with ESPN3, and when I connect through my modem directly I have no problem watching ESPN3 on my xbox360 or on my PC. However when I connect a router to my network all of a sudden It cannot determine my ISP and will not give me access. Can anyone give me a clue as to what is going on? ESPN3 does not have an answer and reffered me to my ISP. My ISP says that they only do tech support for the modem and since I am not having any problem they canno help me (i.e. they will not help me)

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