this is a very niche question but i work at a community centre and a customer came in and registered for a program. She said she was told she would recieve a _______ but i cant remember what the exact word is. The program has run for 2 days already so she got a discount because she will not get as many classes. Any help is appreciated
Normally when someone is offered a discounted rate because the program has already started, what’s offered is often called a “partial credit”, sometimes called a prorated credit. If those words don’t sound familiar, maybe she used “rebate” (which implies a cash refund).