Hello, I don’t know what I should do. I have a very popular website with popular associated Twitter, Facebook and Tumblr. My Twitter account has over 250,000 followers, and I make money off of tweeting from sites like MyLikes and SponsoredTweets. I joined the ChaCha Affiliates Program and started doing tweets for them as well and it showed how much I have earned. I tweeted from them but then saw that they started lowering how much they pay per click so I would go back to MyLikes often and SponsoredTweets when I received offers. Anyways, I was looking forward to my first paycheck from ChaCha next month because they stated that they take how much you’ve earned by the end of the month and pay you on the 7th of the following month. Last time I checked, I had just a little over $200 that I have earned. This is huge for me, I’m a broke grad student ! lol. But then I got an email 2 days ago…
I got an email from them saying that they are suspending my account because of possible “bots” clicking on my links, and it could be a problem for their advertisers on their webpages.
I thought this was odd since I have never had a problem with MyLikes or SponsoredTweets, and my “number of clicks” recorded by ChaCha were always lower with them in comparison to MyLikes. ChaCha also pays less per click outside of the US, but since I was giving them a try I was willing to overlook that.
So I emailed them back and I said I understand their concern, however I pointed out that I do have a lot of followers. All of my tweets get over 100 retweets, and are constantly getting favorited, etc. We have an active community. People are always commenting and giving feedback. They are hardly bots. I also asked if this meant that I will not be getting paid in the beginning of next month. I just found it so convenient for them that they sent me this email right at the end of the month. I stated that this would be unfair, because had I known this.. I would have just continued to tweet for MyLikes instead.
I tried signing into my ChaCha Affiliates account, and surprise surprise, my account does not exist anymore. So I cannot log in and see all of the statistics and the payout I was supposed to receive.
I have not received an email back from the affiliate manager either. This just is not right, I do not like how they are doing business at all.
I remember Google Adsense suspending another account of mine before by mistake. Of course I was still able to log in, and I contacted them regarding the issue and they admitted that it was an error and everything is fine now. But with ChaCha just deleting your account and not responding to emails?
What should I do? Report them to Better Business Bureau or what would you recommend? I honestly want the money I have earned, if they pay me I will just move on (and never use them again), but if they do not pay me I just feel like something should be done so this doesn’t happen again to anyone else. They are scammers.