I got my phone on black friday, the lady that sold me the phone told me I had to put the insurance on myself because staples does not affiliate with asurion. I put insurance on my phone yesterday and later that very day I leaned against a table while installing a printer for my father and put too much pressure at the wrong angle on my phone. It was indeed after I got the insurance, but I’m not too trustful of companies like asurion, and was hoping someone could give me some reassurance that they will provide me with a new (or refurbished) samsung galaxy s3, or if they decide to think that I put the insurance on after I damaged the phone and not replace it at all. Please help and please be dead honest, thanks!
Yes but they probably won’t insured the replacement. Contact safewear.com
You’ll pay your hefty deductible, mail them the damaged phone, and they’ll send you a refurb – as long as you used your phone AFTER you bought the insurance on it.
It’s quite easy for them to tell what time the phone was damaged, and compare that to when you bought the insurance.