Affiliate Marketing Secrets

I got my phone on black friday, the lady that sold me the phone told me I had to put the insurance on myself because staples does not affiliate with asurion. I put insurance on my phone yesterday and later that very day I leaned against a table while installing a printer for my father and put too much pressure at the wrong angle on my phone. It was indeed after I got the insurance, but I’m not too trustful of companies like asurion, and was hoping someone could give me some reassurance that they will provide me with a new (or refurbished) samsung galaxy s3, or if they decide to think that I put the insurance on after I damaged the phone and not replace it at all. Please help and please be dead honest, thanks!