Friends are calling me saying they are receiving e-mails from me advertising medical products. I have not authorized this an need to stop it. Please advise.
Posted on 13 December 2012.
Friends are calling me saying they are receiving e-mails from me advertising medical products. I have not authorized this an need to stop it. Please advise.
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Posted on 11 December 2012.
The Spam feature of Yahoo mail is showing emails sent by my son to his own account. How do I stop this?
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Posted on 28 November 2012.
Hi my email got hacked. Now every mail that is sent to me in direct reply to mail I send does not come to me but goes to a different mail. Can anyone please help and is my mail safe?
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Posted on 17 November 2012.
I would like to transfer from Yahoo! Mail to Google Mail. However, I know for a fact that I have a number of websites that have affiliations with my email. Meaning, they send me emails, and if I delete my old Yahoo! account, they go bye bye. Is their any application or something of the sort? It would help a lot.
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Posted on 09 November 2012.
One thing that helps is to clear the cache and update Flash and Java. You can clear the cache of most browsers quickly by clicking Ctrl + Shift + Delete at the same time. Check that Flash and Java are updated by visiting their sites for the latest version:http://get.adobe.com/flashplayer/ http://java.com/en/download/index.jsp
There are several activities which could cause this message. Usually your account will be frozen from sending for 24 to 48 hours, although you can still open and delete mail during that time. You just have to wait out that lock on sending mail – no other choice.
The most common reason for this message is attempting to send to too many addresses at once. Yahoo’s limits are 100 addresses in total, with only 50 per domain such as @yahoo.com, but Yahoo recommends sending to far fewer than that number at once. There is also a limit on the number of mails sent per hour (200 addresses) and per day (unknown number). Frequently the ‘suspicious activity’ warning or sending freeze occurs for far fewer addresses.
Sometimes Yahoo is doing ‘maintenance’ on a particular server, which will affect service for those accounts using that one of many servers for a short while. Once again, you will just have to wait it out.
Your account may have been taken over and is being used as a robot ‘zombie’ account to send spam, unknown to you. In that case, change all your security information – a good thing to do every so often anyway. Yahoo’s advice is to change your password, but there are several more security settings to change than just your password. This Help page has more information, stated clearly, with several links to clarify the steps.http://help.yahoo.com/kb/index?page=cont…
FIRST, check that the alternate e-mail address/mobile phone number is still yours, under Options, Mail Options, Account Information, but then change it! (so the hacker will not be notified of the change). Check the ‘Reply To:’ address as well.
Then change both your password AND your secret questions and answers. Make the password a long, strong one with mixed characters! Length = Strength for passwords! Start with a sentence and make substitutions with numbers, symbols and punctuation. Go to “Update password-reset info” to change your Secret Questions and Answers. Make sure they are unchangeable, unique, and easy for you to remember.
For a Yahoo account, you can change your password at https://edit.yahoo.com/config/change_pw. If you can no longer access your account, you can get a new password at https://edit.yahoo.com/forgotroot/.
To contact Customer Care:
1. Click Help on the mail page, then Customer Care, then Live Chat (a balloon chat bubble or the e-mail envelope) It make take a while, but a human answers! (If the page loads slowly, refresh it, or click the F5 key.) You will be asked several questions to verify that you are the owner of the account. E-mail responses are slower of course.
2. The E-Mail address for Yahoo! Customer Care is: or
mail@cc.yahoo-inc.com. Change the links to your own country ending if the account is not from the US.
There are Customer Care agent reference page for many categories of support:http://io.help.yahoo.com/contact/index?l…
Answers is a Jungle
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Posted on 07 November 2012.
Your message was not sent
Suspicious activity was detected on your account. To protect your account and those of our users, your message was not sent. Please follow the guidelines outlined on our help page to resume sending mail.
If this error continues, please contact Yahoo! Customer Care for further help.
We apologize for the inconve
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