My boyfriend “recently” bought me an Advent Modena M100 Blue laptop, on the box and the little sticky label that is on the corner of the laptop is states it is a dual core. Plus, it says it is a dual core on the websites for this model.
HOWEVER
It is not! My brother has looked at its “underwear” (the secret bits I wouldn’t know how to find) and it clearly says it is a single core.
Why is this? How can Advent get away with lying and misleading like this? If it were not for my brother, I would not even have known this.
How can they market a product as dual core, when it is only working off ONE core, when the vast majority of computer users would not even notice, let alone be able to activate the second one (if that is even possible – my brother thinks not)
Is there anything I can do about this?! It was bought for me christmas last year, so a long time ago, and has gone from slow to ridiculously slow during that time, hence finally getting my brother to look at it for me to see if anything needed fixing. Ideally Id like to complain to Advent and even more ideally get a replacement laptop that at least meets the stated specifications on this one, as those were the specs which were paid for in the first place.
Any advice on what rights I/my boyfriend have, if any? Thanks in advance