My yahoo site has been hacked into on at least 30 occasion’s as per my activity checker. I am a UK user but Yahoo hasn’t picked up that my page is being accessed from Chile and the Netherlands. I have changed every bit of my security settings and it is still happening. How do you stop the hackers if Yahoo doesn’t even block them?
Hi, Your Yahoo Email Account has been hacked, this happened to me recently and from what I have seen on yahoo answers it has happened to hell of alot of other people too.
ANYWAY HERE’S WHAT YOU NEED TO DO:-
You need to contact Yahoo by Email
This can be done by clicking on Help at the Bottom Right Hand side of the Yahoo page.
Then Click on Mail, then contact Customer Service, bottom right hand of page.
Make sure you fill in brief details of what has happened
Fill in Category and Sub Category, then for more help Click on Email a Support Agent.
There will be a form to fill in.
Then yahoo will contact you at another email address you need to give them.
They will ask you for another email address to contact you, NOT a yahoo email one. You need to create a new one either Google, Hotmail, etc.
You will be asked to create a new password.
Good Luck