Posted on 18 June 2013. Tags: Case, Find, Help, main, Method..., problem
SITUATION
The Golden Bay Star Hotel was developed by a group of investors in the
late 1970s to be the premier luxury property of its type in the Bay Area.
The location in downtown was chosen for its proximity to the financial
district and art gallery community.
In its early years of operation, the Golden Bay Star enjoyed modest
success. But the ownership felt that better performance was possible.
They decided that name recognition was what they lacked. By 1982 the
ownership decided to affiliate the hotel with a national luxury management
company. The hotel and management company signed an agreement
that was renewable every five years.
For the next few years, the Star (as it is called) experienced record
revenue performance. The boom in the financial markets was reflected in
strong transient and group demand at high rates. The art market was
experiencing strong interest from individual and institutional inventors
from across the world. Auctions and other meetings were traditionally
held at the Star. All parties involved were satisfied with the arrangement.
By the late 1980s, accelerated hotel construction in the vicinity of the
hotel began to manifest itself. Properties of all product types and sizes began
to pop up all around the Star. Newly developed hotel concepts (the extended
stay and all suite) started to vie for the traditional business of the Star.
After several years of declining performance, the hotel owners began
to get nervous. They needed to know why they were in this situation and
how it would be remedied. The ownership sent a representative, Tom
Anderson, to the hotel to monitor the situation. Tom met with the hotel’s
general manager, Shelly Burns. Shelly had been at the hotel for 10 years.
She had been on board for the period of exceptional performance, so
naturally as the leader, she had been lauded. She was not used to being
in the position of having to explain poor performance.
Shelly Burns was a “hands on” general manager. She involved herself
in all aspects of operations and sales. She was so involved in sales
and marketing, she saw no need for a change. They had never needed to
advertise, and the sales office seemed to run itself. After all, she could
make those decisions if need be, so why incur the extra salary costs?
The senior sales person at the Star, Frank Nevins, had been on staff
since the opening of the property. He had long enjoyed a healthy relationship
with the local financial community. His contacts were renowned,
and he spent a great deal of time cultivating those relationships.
Tom asked Shelly to take a good look at the current state of the hotel.
He needed to report back to the owners and wanted a solid plan from the
hotel as to how it would improve performance. The owners were in the
fifth year of their current management contract and needed to act quickly.
He gave her one week to come up with a plan.
DISCUSSION
If you were Shelly, what would you do? This case presented background
on a fictional hotel, but these situations occur every day. As a group, or as
assigned, develop a plan for the Star. What factors should you take into
consideration?
Posted in Featured Articles
Posted on 05 June 2013. Tags: Changes, Could, personality, problem, What
I am currently a senior. Back in 2006, I was in sixth grade. I knew this guy since elementary, we were always cool. Lets call him Q. One day, Q and his slightly younger cousins were trying to throw rocks from the sidewalk at our house, but they kept missing. My older brothers told them to stop and go home. They said that they were coming back with their much older cousins (who were in a gang) because they claimed that my younger sister and I called them the n word. That was the reasoning for trying to throw rocks. But we never said anything like that. Later, Q returned with his younger and older, gang-affiliated cousins. My older brothers and Q and his cousins were talking in the intersection of the street. My brother soon called me in to apologize, so we can move on. My brother said to shake one of his cousin’s hands, and apologize to solve things. When I went to shake his hand, he grabbed my hand and Q sucker punched me in my face. Before I realized what happened, they ran down the street. I never encountered him again, but he did go to my high school for a minute.
Since 7th grade, I have changed. I feel the need to fight, and defend my self even though the I have never had to since that incident. I started cussing and looking at the world from a different perspective. When strangers stand near me, I feel like I have to put my guard up in case they start attacking me. It is hard for me to talk about the incident because it bothers me and embarrasses me. I feel a small amount of resentment towards my older brother, and obviously Q.
I am not sure if the incident is connected to my personality change, but it did occur months after the incident. I have felt depressed since 7th grade, but I feel like it may be more than depression. I do display symptoms of Schizoid PD if that helps.
I know that Post Traumatic Stress Disorder is common in war veterans, and people that suffered from extreme physical or sexual assaults. However, this incident did not threaten my health, and I was had no visible other than a temporary cut in my mouth.
Any information would be appreciated and thoughts!
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Posted on 14 May 2013. Tags: Explain, Internet, Please, problem, This
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Keep in mind that wasn’t on my own website. Does that mean it was the problem of whoever runs the site?
Posted in Affiliate Marketing 101
Posted on 02 April 2013. Tags: math, problem, stats, Urgent
The objective of a study by Horesh et al. was to explore the hypothesis that some forms of suicidal behavior among adolescents are related to anger and impulsivity. The sample consisted of 65 adolescents admitted to a university-affiliated adolescent psychiatric unit. The researchers used the Impulsiveness-Control Scale (ICS, A-28) where higher numbers indicate higher degrees of impulsiveness and scores can range from 0 to 45. The 33 subjects classified as suicidal had an
ICS score standard deviation of 8.4 while the 32 nonsuicidal subjects had a standard deviation of 6.0. Assume that these two groups constitute independent simple random samples from two populations of similar subjects. Assume also that the ICS scores in these two populations are normally distributed. Find the 99 percent confidence interval for the ratio of the two population variances of scores on the ICS.
Posted in Featured Articles
Posted on 30 January 2013. Tags: "downton, Abbey", O'brian's, problem, What
I get why Thomas is a son of a *****. He feels like an oppressed minority (gay) against world, but what’s her excuse? She obviously has a conscience, so she’s not just a sociopath.
Posted in Affiliate Marketing 101
Posted on 27 January 2013. Tags: "downton, Abbey", O'brian's, problem, What
I get why Thomas is a son of a *****. He feels like an oppressed minority (gay) against world, but what’s her excuse? She obviously has a conscience, so she’s not just a sociopath.
Posted in Affiliate Marketing 101